Effective Date:12/13/2025

Pillar Works (“we,” “us,” “our”) operates pillarworks.com (the “Website”). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit and interact with our Website and when you use our services. By using the Website, you consent to the practices described in this Privacy Policy.
 

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our Website (e.g., fill out forms, request quotes, contact us), we may collect personal information that you voluntarily submit, such as:

• Full name

• Email address

• Telephone number

• Service address

• Billing address

• Notes and comments you submit
  This information is collected to communicate with you and provide the services you request.
   

1.2 Automatically Collected Data

We may automatically collect certain information when you visit the Website such as:

• IP address

• Browser type and version

• Pages visited and time spent on each page

• Device and operating system information

• Referring/exit pages and search terms
  This information helps us improve the Website and user experience.
   

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect data about your browsing behavior. “Cookies” are small data files stored on your device. You may control cookie preferences through your browser settings, but disabling cookies may limit access to certain features of the Website.
 

2. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and provide requested services

• To send service confirmations, updates, and marketing communications (where permitted)

• To improve our Website content, features, and functionality

• To comply with applicable laws and enforce our policies

• To analyze Website usage and trends for business insights
   

3. Disclosure of Your Information

We do not sell your personal information to third parties. We may share your personal information in the following limited circumstances:

• Service Providers: Third-party vendors who help us operate the Website (e.g., hosting, analytics, email delivery)

• Legal Requirements: When required by law, subpoena, regulation, or government request

• Business Transactions: In connection with a merger, acquisition, or sale of all or part of Pillar Works
  We require these third parties to protect your data and not use it for unrelated purposes.
   

4. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
 

5. Your Choices and Rights

Depending on your location and applicable laws, you may have rights relating to your personal information, including:

• The right to access or correct your personal information

• The right to request deletion of your personal information

• The right to opt-out of certain communications
  To exercise these rights, please contact us using the contact information below.
   

6. Children’s Privacy

Our Website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to request its deletion. (Note: collection from children under 13 may trigger additional legal obligations under COPPA.)
 

7. Third-Party Websites

Our Website may contain links to external websites. We are not responsible for the content or privacy practices of those external sites. We encourage you to read the privacy policies of any third-party sites you visit.
 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects when the policy was last revised. We will notify you of material changes by posting the updated policy on the Website prior to those changes taking effect.
 

9. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:
 

Pillar Works
Address: Yakima, Washington
Phone: 509-268-8659
Email: pillarcustomerservice25@gmail.com